Resume
Senior Developer
18 years of experience across banking, healthcare, and security software. Progressed from technical support and quality assurance into software engineering and team leadership. Currently building React components inside Microsoft Dynamics 365 for a Salesforce-to-Dynamics 365 migration serving 3,000+ clients.
Professional Experience
Alight Solutions — Remote
June 2022 – PresentSenior Developer
June 2026 – PresentProject: Salesforce-to-Dynamics 365 Migration
- Building React-based web resource components embedded within Microsoft Dynamics 365 CRM for the Salesforce migration
- Using D365 tables, Power Apps, and Power Automate for client creation, tracking, and communication workflows
- Updating existing backend services to source and display client data from Dynamics 365 instead of Salesforce, keeping the broader platform in sync
Team Lead
April 2023 – June 2026Project: Health Pros Platform
- Led development of a live communication platform connecting clients with health advocates ("Health Pros") for support with provider search, appointment scheduling, and insurance guidance
- Architected a real-time chat system using SignalR, enabling live two-way chat between clients and advocates
- Built a front-end ticketing interface displaying open requests, conversation history, and document uploads
- Led a development team delivering the platform to 3,000+ clients with 99% uptime
Project: Alight Platform Integration
- Led the integration of two previously independent client tools (Smart Select MD and Health Pros) into the unified Alight domain, eliminating standalone URLs and consolidating the user experience
- Migrated features and business logic into Alight's Angular front-end architecture, aligning UI and navigation with the platform
- Re-engineered backend services to integrate with Alight's existing notification, ticketing, and communication systems
- Led the team through the migration while maintaining continuity of service for existing clients
Developer
July 2022 – April 2023Project: Smart Select MD
- Developed a client-facing healthcare navigation tool using Angular, C# services on AWS ECS, SQL, and Elasticsearch, enabling users to search for doctors and facilities by specialty or condition
- Built search combining member insurance data with provider cost, rating, and quality information
Armor Defense Inc. — Richardson, TX
May 2016 – May 2022Software Engineer
April 2019 – May 2022- Built and deployed microservices to scale security platform from 10k to 100k agents
- Deployed and troubleshot AWS SQS, RDS, DynamoDB, and Lambda infrastructure
- Developed and deployed microservices for interacting with Qualys Cloud Security Assessment (CSPM)
Quality Engineer
May 2016 – April 2019- Performed end-to-end testing of the web application, APIs, and Linux and Windows applications across two-week Agile releases
- Drove logging improvements that surfaced errors earlier, so issues were caught before they reached release
- Traced defects to where they were failing in the code, giving developers the exact location and the fix needed
MEDHOST — Plano, TX
2011 – 2016Quality Assurance Analyst
October 2014 – May 2016- Analyzed and documented root cause related to software, databases, HL7 interfaces, and APIs
Implementation Technical Engineer
November 2013 – October 2014- Scoped, planned, and implemented new customer projects, from defining goals and requirements through delivery
Support Technical Analyst II
January 2011 – November 2013- Provided leadership, mentoring, training, and instruction to Support Specialists in the Customer Support Group
Bank of America — Plano, TX
2006 – 2009Systems Analyst II / Officer
- Monitored bank-wide IT infrastructure to keep Online Banking, Bill Pay, and ATM/POS networks up
Technology Skills
Languages
C#TypeScriptJavaScriptSQL
Frameworks & Libraries
ReactAngular.NETSignalRTailwind CSSshadcn/uiTanStack Router
Cloud & Platforms
AWS LambdaAWS ECSAWS RDSAWS DynamoDBAWS SQSDockerTerraformElasticsearchMicrosoft Dynamics 365Power AppsPower Automate
Tools & Practices
GitGitHubJiraVisual StudioVS CodeSSMSnpmMicroservices Architecture
Education & Certifications
AWS Certified Developer – Associate (2022–2025)
January 2022University of North Texas
Bachelor of Science in Business Computer Information Systems
December 2004 · Denton, TX